Bugrocket.com provides teams with a simple way to manage their bugs. The application includes quick ticket filtering tools that lets the user control preferences and filter criteria. The user can filter by list, status, priority level or user. Users can attach files and images to their tickets for quick reference to the problem. Every action taken on a ticket is saved in the ticket’s history, which can be accessed later. Along with images, links can also be added to ticket content. Bugrocket eliminates the unnecessary features, such as a CMS and various customizations so the user is given a lean tool that includes only the functions they absolutely need to manage bug reports. Other features include tiny tagging (a form of labels), watch lists and markdowns.Show more screenshots »
Bugrocket was created for professionals and teams that need a no nonsense way to track and manage bug reports. The application has received positive attention for the way it focuses on the essentials and pushes away the unnecessary controls and permissions many teams do not need. The current version offers filter options so users can easily browse tickets as well as ticket history that records every action taken on a ticket.
The main difference between Bugrocket and other similar applications is convenience and simplicity. Bugrocket does away with all the unnecessary extras, such as a complicated CMS. The user does not have to set up permissions or companies. The application also does not offer any widgets or custom fields that require set up. For some, this may seem like a negative. It works for Bugrocket because it means the application sticks with its intended purpose and offers only what the user needs and nothing else to take up their time.
Bugrocket strives to keep the entire experience as simple and user friendly as possible. The interface helps the application achieve its goal by offering a clean, obstacle-free viewing area and easy to use tools. Tickets contain text along with images, files and links all listed as the individual submitting the ticket added them. Bugrocket uses a few hints of bold color to liven up the experience, but does not include visual elements that distract or slow the user down.
A new user can click the green “Sign Up for Free” button along the left hand side of the Bugrocket homepage. The following page contains the registration form along the right side with the plan information along the left. The user is automatically signed up for a free 30 day trial of Bugrocket. The form asks the user to provide their desired Bugrocket subdomain, email address and a password. No credit card information is required when signing up. After submitting the form, the user can immediately view the application and start working.
Bugrocket users are given the option of one subscription plan. The Orbit plan costs $20 per month and includes access for unlimited users, unlimited projects, 25 GBs of file storage and SSL protection. The user is not given any other options or subscription period choices. The application intends to keep things as simple as possible, and it doesn’t get any simpler than a single plan option that includes unlimited user access.
Bugrocket.com is ideal for professionals and teams that want an easy way to manage their bug requests. Tickets can be created and managed with simple yet effective sorting options and search filters. The user can also add images, links and other elements directly to the ticket text so everything appears right where they want it to. The application is very easy to use and does not get in the user’s way as they finish projects and work through bug issues.